At American Pacific Mortgage, we know that it’s not what you say, but what you do that’s important. Our values define how we act and guide us in everything we do.
Show You Care
We understand that what we do matters. We serve our teammates and customers with our full attention, intention, and purpose at all times. Sensitive matters will always be treated with sensitivity, and we will always exercise good judgement to make the honorable choice.
Straight Talk
We will get directly to the heart of the issue and communicate clearly, completely, and relevantly. We believe in delivering information that you need to know when you need to know it, and are willing to have the difficult conversations if needed. We will always responsibly share information and earn our customer’s and teammate’s trust.
Unwavering Resolve
We are relentless in our approach to serve our customers and are willing to fight for what is right. We proactively seek solutions and will not quit. We do what it takes to allow us to go for the win in any situation, and will always stand behind our team and our clients.
