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Foreword by CEO Bill Lowman:
As a CEO in the later stages of my career, my desire is to leave behind a legacy of inclusivity and equality, being part of much-needed and long-awaited change for our industry.
“We must give more in order to get more. It is the generous giving of ourselves that produces the generous harvest.” ―Orison Swett Marden
’Tis the season! APM’s annual employee Giving Challenge is underway. From November 30 to December 21, APM departments and branches engage in a friendly battle for the top spot in generosity. Points are awarded for acts of giving, including donating to a food bank or toy drive, participating in a local charity run, sharing pictures and video of fun holiday traditions, or enrolling in our nonprofit entity, APMCares. It’s a fun way to kick off the holiday season and encourage employees to get active and do good in our local communities.
2020 was quite a year in every way, and one where community organizations and charities around the country needed our help more than ever. In addition to very high levels of need due to the economic effects of the pandemic, organizations also had to adapt to how they operate to keep everyone safe.
All of this created a perfect storm, with organizations desperately needing more support than ever. As a company, we’re proud of our team members’ continued efforts and focus on the communities they serve during these challenging times. With their help through donations and nominations, APMCares, our nonprofit, was able to give back in a big way in 2020.
One of the best ways to stave off fear, worry and anxiety about COVID-19 and its impacts is to focus on the positive. We all know that’s easier said than done, but this task is made a whole lot easier if you can turn your energy into something meaningful, particularly for others.
Real estate is a localized market. You wouldn’t ask a Midtown Manhattan real estate agent whether you should buy a four-bedroom, three-bath home with a detached garage in Cleveland, right? Just as you wouldn’t ask a Los Angeles mechanic to winterize your Pennsylvania car, or your Dallas-based colleague what she thinks about the public school system in Seattle.
We are proud to share that American Pacific Mortgage has moved up to #12 in the Scotsman Guide Top Mortgage Lender rankings, up two spaces from last year!
While we’re now licensed in 32 states, we achieved this honor while being licensed in just 26 states, whereas nearly every other top 15 Lender was licensed in all 50 states. With pending licenses in 5 more states we’re growing strong.
What we believe is simple: by Creating Experiences That Matter™ for our employees, they pay it forward with our sales teams, who perpetuate the experience with their clients in delivering homeownership in their local communities.
We take ownership of the entire loan process – from education, to our product offerings, to qualifying the homebuyer, to working hand-in-hand with everyone involved ensuring professional and on-time closings. We are 100% client focused, and really do care about getting the right solutions for our clients, and that makes all the difference.
It looks like our customers agree, with over 33,000 published consumer reviews and an average rating of 4.96 stars –we couldn’t be more thrilled!
In 2018, we served over 25,155 customers and funded over $8.2 billion in home loans, growing our market share while others contracted.
Among other awards, APM has also been voted a top mortgage employer for 5 years running by NMP Magazine and one of the 50 best places to work by Mortgage Executive Magazine.
APM was launched in 1996, with a group of 30 people and now employs over 2,000 employees in nearly 200 branches. The one thing that has never changed is our unwavering commitment to support our branch managers and loan officers. We give our originators the culture and resources to provide a unique and superior customer experience for our borrowers.
Our growth is proof positive that each and every one of us is busy every day Creating Experiences That Matter™ in delivering homeownership. Look out top 10 – we’re coming for you!
At American Pacific Mortgage (APM), we know that Creating Experiences That Matter™ for our customers starts at home. That’s why we take time every year to recognize employees who live our culture and values every day, and go above and beyond for our clients in every interaction.
As part of American Pacific Mortgage's (APM) vision to Create Experiences That MatterTM, the APMCares Foundation serves to provide the means for its partners and employees to make a difference in various communities through time and financial donations.
American Pacific Mortgage has long been a supporter of the Veterans community, having provided VA loans for most of our history. We have an entire division dedicated to education, training, and assistance for loan originators so that we as a company are providing the very best possible service to our Veterans.
At American Pacific Mortgage, we know that it’s not what you say, but what you do that is important. We serve, because we love our communities– and that’s the reason we founded APMCares.
Our mission is to serve the needs of individuals, families, and communities where we live and work. Encouraging and inspiring our core belief that people matter.
