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Meet APM, rotating carousel of APM employees, showcasing a diverse group of team members in various professional settings.

Who We Are

Founded in 1996, American Pacific Mortgage (APM) is a leading national mortgage lender, proudly licensed in 49 states with over 2,500 employees and 350+ branches across the country.

Award Badges from Scotsman Guide for #10 Top Retail Lender & from Mortgage Professional America for 5-Star Lender    Award Badges from NMP for Top Military Lender & from Mortgage Executive for Top 15 Mortgage Companies

Creating Experiences That Matter

Our Mission is Simple

At APM, we seek to always be Creating Experiences That MatterTM. Whether you prefer a seamless digital mortgage process using leading technology or value personal, face-to-face interactions with a local expert, APM delivers. Our dedicated Loan Advisors guide you through every step, ensuring a smooth and transparent journey to homeownership.

People Matter

APM offers a diverse range of specialty loan products tailored to today’s borrowers. Whether you need flexible income documentation options, have faced past credit challenges, own a unique property type, or have complex financial needs, we have lending solutions just for you.

Our strength lies not just in our broad product suite but in the trust and loyalty of our customers. Discover why over 137,000 customers have rated us 5 stars— it's a testament to the exceptional service and experiences that define the APM mortgage journey.

Black first time homebuyer couple standing outside their new home

Living Our Core Values

At APM, we know that it’s not what you say, but what you do that’s important. Our values define how we act and guide us in everything we do.

Image of Respect Core Value with a Lion representing respect

 

Show You Care
We understand that what we do matters. We serve our teammates and customers with our full attention, intention, and purpose at all times.  Sensitive matters will always be treated with sensitivity, and we will always exercise good judgement to make the honorable choice.

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Straight Talk
We communicate clearly, completely and relatively. We believe in delivering information that you need to know when you need to know it, and are willing to have the difficult conversations. We'll always responsibly share information and earn our customer’s trust.

Image of scrappy Core Value with a fox representing scrappy

 

Unwavering Resolve
We are relentless in our approach to serve our customers and are willing to fight for what is right. We proactively seek solutions and will not quit.  We do what it takes to allow us to go for the win in any situation, and will always stand behind our team and our clients.

Building Community Together

While many things matter to us, nothing is more important than fostering a supportive community of people working together to help our customers achieve the American dream. Take a look at what we’ve been up to!

The Importance
of Community

Connection is
Our Currency

Building a strong, supportive community is essential for collaboration, innovation, and shared success, driving both personal and organizational growth.

Diversity, Inclusion & Belonging

Our Commitment

Fostering a culture of respect, innovation, and fairness, and equal access to opportunities.

Giving Back
Every Day

APMCares

APMCares is a Nonprofit, founded to advance the company’s social responsibility initiative by providing the means for our employees and partners to serve our communities through financial and time donations.

Meet the Leadership of APM

At American Pacific Mortgage, our leadership style is all about staying true to our core values: being transparent, scrappy, and showing respect. Whether we're making big decisions that shape our future or connecting with clients, referral partners, and team members each day, these values guide us every step of the way. They keep us real, resilient, and committed to creating a positive impact in everything we do.

Headshot of Bill Lowman

Bill is chairman of the board and responsible for the company wellness, counter-party relations, and overall quality and soundness of the organization.

 

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Bill Lowman

Chairman

Headshot of Ned Payant

Ned is responsible for leading the company’s strategic objectives, health of the organization, including financial soundness and quality, and all other aspects of preserving and promoting the culture of APM.

 

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Ned Payant

CEO

Headshot of Dustin Sheppard

Dustin is responsible for the revenue, production, and growth of the organization. As a prior LO, Branch Manager and Production Leader, Dustin knows what it takes to make our branches and originators look good.

 

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Dustin Sheppard

President

Headshot of Marty Allred

Marty is responsible for Compliance oversight including licensing, advertising, disclosures, state/federal examinations and regulations, privacy, ECOA, HMDA, and fair lending.

 

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Marty Allred

Chief Compliance Officer

Headshot of Prateek Khokhar

Prateek oversees all areas of finance, accounting, treasury, payroll, and servicing at American Pacific Mortgage (APM). He also works with senior leadership as a key strategic partner to grow APM’s lending platform.

 

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Prateek Khokhar

Chief Financial Officer

Headshot of Michele Buschman

Michele is responsible for the overall daily operations and strategy of all APM infrastructure, systems, software applications, data, development, technical support and security; supporting the organization at a nationwide level.

 

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Michele Buschman

Chief Information Officer

Headshot of Michael Guidotti

Michael oversees driving business & operational performance improvements across our organization

 

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Michael Guidotti

Chief Performance Officer

Headshot of Brock Homer

In Brock's role as SVP of Capital Markets, he oversees all elements of pricing and selling of loans.

 

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Brock Homer

SVP Capital Markets

Headshot of Jason Ponsonby

Jason oversees the growth and sales goals for the organization, including enterprise branch oversight and business development strategies.

 

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Jason Ponsonby

SVP Production

Headshot of Demetria Hudley

Demetria is responsible for employee relations, workforce management, compensation, and benefits

 

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Demetria Hudley

VP Human Resources

Headshot of Kimberley Hocking

Kimberley oversees APM’s Enterprise Risk Management program, BSA/AML, quality assurance, loan originator compensation, branch reviews and all suspicious activity/fraud investigations, among other duties. 

 

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Kimberley Hocking

VP Risk

Headshot of Chuck Nugent

Chuck is responsible for all aspects of compensation risk management, compliance and regulatory matters, personnel counseling, and head attorney for APM.

 

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Chuck Nugent

General Counsel